March 28, 2012 · 6:30 PM
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Understanding who your users are and how they live and breathe is fundamental to creating a successful software product. But the ins and outs of how and when to do user research on an Agile project can be somewhat of a mystery. For our next meetup, we've invited five practitioners to share their techniques, success stories and lessons learned when doing user research on Agile teams. After their presentations, we'll open up the floor for a panel-style Q&A.
Bryan Keller, Director of UX at Euro RSCG
will describe an agency project using Agile, and how it succeeded despite the client's waterfall thinking (with feel-good video!).
Chris Hlavaty, UX Lead at ZocDoc
will discuss MVPs and instant feedback, and how ZocDoc uses rapid outreach to develop new product experiences.
Jason Valdina, Head of Customer Experience at LivePerson
will talk about implementing a combination of real-time behavioral insights and collaborative design techniques into your workflow as a means for debunking the myth that there is no time for user research in Agile.
Lindsay Tabas, User Experience Designer at Group Commerce
will talk user research and usability testing happening lockstep with 2-week sprints so that there's a constant feedback loop into all work.
Lynn Leitte, Sr. User Experience Designer at TandemSeven
will talk about doing contextual inquiries and user interviews to drive product enhancement in an Agile Scrum environment.
6:30 to 7:00pm - Space opens, meet & greet.
7:00 to 8:30pm - Presentation, discussion.
We hope you can join us!