I have found the vet techs at Parmer Lane Pet Hospital are the best and much more economical than Research Pet and Bird Hospital. I first went to Research and they were exorbitant and not all that friendly. Then I went to Parmer Lane Pet Hospital and Dr Campbell really worked with me on Baby's feather problem. Unfortunately nothing works. I have been getting Baby's grooming done at Parmer Lane now for five years. They even help with Baby's sweaters that I make to keep her from picking her skin.