July 17, 2013
My company develops software for the health insurance industry. We have older COBOL applications as well as newer systems written in Java.
I manage my company's ISO program. We develop processes that ensure quality throughout the SDLC. The main focus of ISO is continual improvement, meeting customer requirements, and ensuring customer satisfaction. A lot of what I do is helping associates across my company figure out how to do things more effectively, efficiently, and with more quality. Then I follow up after changes have been made to ensure the end goal was actually met.
I went to Appalachian State University in NC where I received a BS in Applied Math with a Minor in Physics. Since then, I have been a programmer, manager, and project manager in the software development field.