The Global Service Jam is a non-profit event which has been set up to promote the discipline of service design, and to allow interested people to exchange techniques, ideas and experience in a relaxed, energetic environment.
Once a year, people interested in service and customer experience meet all over the globe. In a spirit of experimentation, co-operation and friendly competition, teams have 48 hours to develop brand new services inspired by a shared theme.
Our sister event the Global Sustainability Jam has taken place on the 22-24 of November and BpSusJam was a success. http://inspiration4.eu/summary-from-the-first-budapest-sustainability-jam/
"Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers. "(-SDN) The purpose of service design is to connect real social needs with new business opportunities, create user-centred services integrating all of the stakeholders and final users in the development of the project. INNOVATE. In Service Design Chapters we share experience, learn from each other, cooperate, think visually, use the left and right side of our brain and have fun! Our slogan is DOING, not talking!