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The Business Link's Network and Learn Event

Hello Networkers!

You’re invited to join us for our next Business
Network and Learn Event. The Business Link is pleased to partner with The Calgary Public Library
to bring you the February Network and Learn Event.

The Calgary Public Library offers a tremendous variety of business information resources, services, and programs.

In addition to thousands of databases, electronic newspapers, and business information tools, the Library hosts weekly “Small Business Tuesday” events and
provides free and fee-based research support. For more information, contact the business librarian directly ([masked])

Date: 18/02/2014
Time: 2:00 p.m. to 4:00 p.m.
Venue: John Dutton Theatre, 2nd Floor
Central Library, Calgary Public Library
616 Macleod Trail SE, Calgary, Alberta, T2G 2M2

Note:The Central Library of the Calgary Public Library is located in downtown Calgary beside the “City
Hall” LRT Station. The John Dutton Theatre is located on the 2nd Floor of the Central Library. Take the main elevators to the 2nd floor and follow the prompts.

Here’s your opportunity to meet, mingle and network with fellow entrepreneurs and professionals. You’ll also learn from a featured guest speaker who will share their expertise on a particular business topic.

Guest Speaker: Donnovan Simon from Strategic
Acceleration Services.

Presentation: The Power of a Customer
Experience Culture.

Attend and learn:
a) How companies are using customer experience to drive revenue and profitability
b) Core elements to having customer experience as a competitive advantage
c) Key social elements to outstanding customer experience

As usual, there will be free refreshments and a door prize draw with great prizes to be won which will be made shortly before 3:30 pm.

We look forward to seeing you there!

Please RSVP on Meetup and advise if you cannot make it closer to the date.

We’d also like to remind you that as of December 31, 2013, The Business Link is no longer operating its walk-in
centre in Calgary. For services to help you start and grow your business in any Alberta location, call us at[masked] or contact us at [masked]

For further information on The Business Link's monthly networking events in Calgary or to express your interest to be a presenter at one of our networking events, please call Jean-Jacques Mitakaro at[masked] or[masked] or send an email to [masked].

Join or login to comment.

  • Jean-Jacques M.

    Thank you everyone for your positive feedback. Thanks to your entrepreneurial spirit and commitment, The Business Link's Network & Learn Events are so successful. Sincere thank you to Donnovan Simon and to all the speakers who share their knowledge and expertise with The Business Link's clients. If you have any business topics you would like to learn about, please send them my way at [masked]. Stay tuned for more upcoming business educational presentations and networking opportunities from The Business Link in Edmonton and in Calgary

    February 20, 2014

  • Joanne C. S.

    Donnovan helped me realize two points of action, I can do to help people get better service. 1) ensure our support teams ask "Is there anything else I can help you with" 2) get team leads to tell postive stories of what clients are saying.

    Both these will have tremendous value. in the client and support team experience.

    February 19, 2014

    • Donnovan S.

      Thanks for sharing that Joanne. It was my pleasure to participate and glad a few tips were had.

      February 20, 2014

  • Ella

    Those meetings let you reflex on what you are doing or what you can do better..Always new learning experience, thanks!

    February 19, 2014

  • A former member
    A former member

    It was excellent, especially the networking part.

    February 19, 2014

  • Edith

    It was a healthy networking event with some well established individuals willing to share their professional knowledge and experience. I will definitely recommend this event to freshers here in Alberta. Its worth the time!

    1 · February 18, 2014

  • Iman A.

    Great meetup, great energy. Good job on organizing the event

    February 18, 2014

  • Donnovan S.

    I enjoyed the event, the interactions were great. It was awesome being part of it.

    February 18, 2014

  • L.Cheryl Blood B.

    Who is the featured guest speaker?

    January 21, 2014

    • Jean-Jacques M.

      Hi L. Cheryl, update about the presentation (guest speaker and topic) will be posted on Meetup soon. Thank you. Jean-Jacques

      January 23, 2014

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