Learn Customer Relations Through Social Media

Social media creates transparency between your company’s inner operations and the external world. Branding therefore is not something you artificially create by creating advertisements. Branding is a combination of your vision (management), your culture (employees), and your shareholders (consumers). Learn how to effectively combine all three to create a genuine and transparent social presence.

Today’s discussion will also take you on a social media tour that will show you how to build your online strategy (voice), discover which platforms are best to find your desired consumers, how to measure your results, and what to do with the information you gather.

In summary, Nicole will offer a step-by-step strategy for your small business to create an effective customer relations management program through social media. A program that not only identifies your target market, but how to offer an exceptional customer experience when you do.

Start following Nicole and obtain some extremely insightful tips for social media marketing | branding | web design | and content strategy.  PREVIEW NOW

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  • Central MA Business L.

    Despite the unfortunate accident and subsequent hospitalization of our presenter . . . we were able to gather and discuss the future of CMBL. We are pleased to announce that our presenter is OKAY and we will all be meeting to review the bylaws - set up a mission for CMBL - and get things revved up for the FALL!

    August 4

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