March 28, 2014
I'm a user experience researcher with an interest in service design. I am excited about the way technology is changing what's possible when it comes to understanding why people do what they do, as well as the gaps between what they say they want to do and what they actually do...and why.
Former tech and culture journalist, current user experience researcher, recent graduate of the Institute of Design. Interested in developing research methods that align with fast, iterative approaches to design. I also like really strong coffee.