How’s business – the business of IT? Most of us don’t answer that question, not well, or even at all. We use IT, we work in IT, but do we have the data and metrics to answer the simple question – how’s business? In this presentation given at the BDPA National Conference, we explore the inputs, outputs, and value of IT. We teach winning strategies for success in maintaining viability in the real-world business of IT.
Your speaker, Peter Beasley, P.E. is CEO and Founder of Netwatch Solutions, Inc., a Richardson, Texas IT service management firm. With their patented flagship product, SamanthaTM, businesses can now identify, predict, and eliminate the leading cause of IT downtime — before it happens.