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Rescheduled: Meetup #25: Public Sector Design Sprint

***The event has been rescheduled from its original date of December 10.***

Public Sector Design Sprint, Iron Chef Edition

Presented by Abby Wilson and Andrew Grebe

This session is open to those members who have taken our Design Thinking 101 course, are a current practitioner in a related field and/or have taken at least some basic DT courses with another institution/program

Have you ever wondered what it’s like to do human-centered design amidst the unique opportunities, constraints, and complexities of the public sector?

We will simulate a design challenge over the course of the evening by starting with a deceptively simple problem statement, some basic stakeholder profiles, and a few design methods you must incorporate.  We’ll then throw in wild cards, motivations, constraints, and resources along the way to see how you can roll with the punches, react and pivot as necessary, and stay true to the mission of the project all the while.  Not for the faint of heart :)

AGENDA

6:30PM: Arrive and Networking

6:45PM: Begin

9:00PM: End 

About Our Session Leaders:

Abby Wilson directs the Lab @ OPM (US Office of Personnel Management),  a physical environment and design-led innovation practice in a federal agency whose mission is to "recruit, retain, and honor a world-class workforce to serve the American people." 
Abby joined the US Office of Personnel Management from LUMA Institute, a human-centered design education firm where she directed its work in the public and non-profit sectors.  Abby holds a B.A. in Cultural Anthropology from Columbia University, an LL.M. in Public International Law from Universiteit Utrecht, and a J.D. from the University of Pittsburgh.  She is a professionally trained alto and a seasoned theatrical improviser.

Andrew Grebe is a Business Operations Analyst at the U.S. Office of Personnel Management (OPM). Andrew manages the budgets and provides operational analysis and solutions to two programs at OPM, the LAB @ OPM and the Presidential Management Fellows (PMF) Program. He also delivers Human Centered Design Workshops and targeted design support to other OPM operations. Andrew holds a B.S. in Finance from Florida State University.  He has spent the last year and half practicing Human Centered Design in the Federal space and is a Lean Six Sigma black belt.


The Wait List Process: 
The Meetup.com Wait List function works on a first come first served basis. This means that when a seat opens up, the people on the Wait List will all get an email notifying them that a space has become available. The first person to login to Meetup and claim the seat will get the space. When spaces become available, they usually get claimed within 1-5 minutes so you must act quickly.

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  • Amy C.

    Article showing the spirit of entrepreneurship in the public sector: http://blogs.hbr.org/2014/03/government-entrepreneur-is-not-an-oxymoron/

    April 1, 2014

  • Jennifer

    If you all enjoyed this sprint as much as I did, come participate locally for the global service jam, a weekend-long service design sprint centered around a theme. Look into it and reserve your spot for the weekend of March 7-9 here: http://dcservicejam.com/ Feel free to message you if you've any questions.

    February 26, 2014

  • Kurosh

    flexible process. ~interviews; into rose, bud, thorn; into question phrasing... speaking of agile, the session format brought out essential ideas from resources at hand, easily and without getting in the way. :)

    January 28, 2014

  • Jonathan B.

    Great event! Thanks to everyone who made it happen. Hands-on application of DT is always the best at these meet-ups.

    January 28, 2014

  • Bill F.

    The data point "we need a cartographer now, but don't want an FTE!" is me — great to hear committed design thinkers work the problem and cross over platforms we take for granted in the open space.

    January 28, 2014

  • Jennifer

    Agreed -- very productive, very punctual -- put our minds to good use. Applicable (and amusing) results. Bravo all around.

    January 28, 2014

  • John V.

    Had a wonderful time trying to design a program to create a culture of agility for government agencies. Met some new friends, and said hello to some old friends.

    1 · January 27, 2014

  • Jim B.

    Another amazing event with wonderfully creative participants. Covered a LOT of ground in two hours. Productive, educational, and inspiring.

    January 27, 2014

  • Amy C.

    Just read about call centers becoming "relationship hubs" (http://bit.ly/1f1coqA), which go beyond answering the question they called with to helping customers achieve their goals. Success metrics are 1) call resolution, and 2) the likelihood of customers to recommend the company/service. Have many others heard about this? Think of a call to an IRS or other public sector call center that leaves the customer wanting to crow about their experience!

    January 27, 2014

  • Zane H.

    These meet-ups fill up so quickly! Hopefully I will see the information on the Linked In group. Jealous!

    January 19, 2014

  • Jenn G.

    OK folks you should be able to add yourself to the wait list now but please note the wait list process: The Meetup.com Wait List function works on a first come first served basis. This means that when a seat opens up, the people on the Wait List will all get an email notifying them that a space has become available. The first person to login to Meetup and claim the seat will get the space. When spaces become available, they usually get claimed within 1-5 minutes so you must act quickly.

    January 15, 2014

  • Mariela

    I agree is the waitlist working?

    January 13, 2014

  • Phil J.

    Hello DTDC Leadership Team! Not sure if it is on purpose, but wait list seems to be disabled.

    1 · January 13, 2014

Your organizer's refund policy for Rescheduled: Meetup #25: Public Sector Design Sprint

Payments you make go to the organizer, not to Meetup. You must make refund requests to the organizer.

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