Partnering with Customers FTW
Speaker: Liz Pearce, CEO, LiquidPlanner
Liz Pearce is the CEO of LiquidPlanner, and its former COO and VP of Sales & Marketing. Since 2007, Liz has helped more than 1500 project teams overcome scheduling and collaboration challenges through the use of best practices and better tools.
Before joining LiquidPlanner, Liz held product and project management positions at Amazon.com, Google, and Sony Computer Entertainment America. Liz holds a B.A. in Political Communications and an M.A. in Telecommunications from The George Washington University in Washington, D.C..
LiquidPlanner is a Bellevue-based startup that makes the easiest multi-project management tool on the planet. Since 2007, LiquidPlanner has partnered with its trial users and paid customers in countless ways.
From her experience working with customers and refining LiquidPlanner's product, Liz will discuss
- tips and tricks for soliciting and processing feedback;
- the merits of qualitative vs. quantitative data;
- the ROI of investments in customer service.
7:00 - 7:30 - Sign-in and networking
7:30 - 8:30 - Presentation and Q&A
8:30 - 9:00 - Networking