May 3, 2012
Fair to say I used to be (4) - probably a (3) these days.
UX design, Testing, Performance
Yes - tools I've used to be more productive in my support and development activity at Esri
My name is Josh Venman - worked at Esri Australia for the last five years in a number of areas including support and training for ArcGIS Server, ArcIMS Developer SDKs, Technical Marketing and more recently Technology Strategy.