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Integrating Salesforce and Telephone Functionality using Twilio

Hello all!

Please join us for the next Bay Area Salesforce Developer User Group event on Wednesday, July 30th,  at our 123 Mission St location! Twilio will be joining us to share use-cases for integrating telephony features with Salesforce.

To get a taste of what we will see, check https://www.youtube.com/watch?v=RFJcNOCqVuU and https://www.youtube.com/watch?v=kM5Ty0cO-AU. Twilio can handle click-to-call, call centers within Salesforce using OpenCTI, outbound dialers,  SMS integration (creating cases, two-way conversations, outbound notifications), mobile marketing, and more.

You may wish to install the Twilio-Salesforce library (https://github.com/twilio/twilio-salesforce) and to check some of the Twilio-related posts on Salesforce Developers (https://developer.salesforce.com/search?q=Twilio).

This is my first meetup as user group leader, and I'm very excited about the opportunity. We're going to try something a little different: After Twilio presents, we're going to break into two or three groups and do some peer-to-peer helpouts. We'll have assigned group leaders, and members of each group can ask about anything Salesforce- and Salesforce-dev-related. It's like Salesforce Answers, Force.com Developer Forums, and Salesforce StackExchange LIVE!

Agenda:
6:00-6:30 Arrive, eat, mingle
6:30-6:45 Jobs board
6:45-7:45 Twilio - Integrating Salesforce and Telephone Functionality
7:45-8:30 Live Experts

Hope to see you there!

David

Join or login to comment.

  • Lukasz

    Can anyone give me the link to the recording? I can't see it.

    August 25, 2014

  • Christian A.

    How did the "Live Experts" part go? I wasn't there but hopefully you'll continue that format in future meet ups. Sounded like a great idea. I'm just sorry I missed it.

    July 31, 2014

  • Millo

    This was my first time at this meetup: great people, interesting content - very well presented. Thanks David for organizing. Already looking forward to the next one!
    PS. If you are interested in the Dev. Evangelist job at MuleSoft, get in touch with me with any questions or apply here: https://hire.jobvite.com/Jobvite/jobvite.aspx?b=nKMjJnwq

    July 30, 2014

  • John B.

    During the presentation, I put together a super simple VF / Apex example to send a text message from Salesforce using Twilio. https://github.com/john-brock/Salesforce-Twilio-Text

    5 · July 30, 2014

    • Don R.

      Damn - if I had known 10 mins ago I would have asked you to walk me thru it before I left the room. I'll check out the code. Thanks John.

      July 30, 2014

  • Daniel P.

    Praful, Vinod and I are on our way. We'll be late...

    July 30, 2014

  • A former member
    A former member

    Hi there, I recently moved to the Bay Area and started working at salesforce.com as a community manager for our customer Success Community. Look forward to meeting you and learning from you!

    1 · July 30, 2014

  • Don R.

    Hey David - sounds like a great lineup; esp the Live Expert peer-to-peer which is a fantastic model. Might be a bit late for the prez, but definitely looking forward to the break out after, and will assist in any way I can.

    1 · July 30, 2014

  • Nebojsa Z.

    Are you going to have recording available?

    July 29, 2014

  • Andy B.

    Are you going to have a remote option? Twilio is my jam and I've love to hear more about what people are doing with it and Salesforce!

    July 7, 2014

    • Andy B.

      Were you guys able to find a remote option?

      1 · July 28, 2014

    • David S.

      We will be recording the meetup.

      1 · July 29, 2014

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