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WEBINAR - Public Servicing Commissioning - New Models

  • Jan 9, 2014 · 2:30 PM
  • Online Meeting

At a time of resource shortages many public service organisations are looking at new ways to ensure that resources are used efficiently. This webinar looks at how new models of commissioning are essential if this is to be achieved effectively. Commissioning has to change to secure the best possible outcomes for clients and communities within the resources available.

This means abandoning commissioning models which measure results in terms of activity and breaking the barriers that prevent integration of services. It also means changing the job description of the commissioner from a drafter of service specifications and contractual detail to a facilitator of service change.

New models of commissioning based on evidence, consensus and participation are the best hope for success. In this webinar we will examine this and discuss some methods such as social impact bonds that help to achieve this.

The webinar will be presented by James Plunket. James has helped VCSE organisations develop commercial strategies and provide services to public service commissioners. He is also developing social impact bonds to that tackle significant social issues across the country. James is also working with government and investment bodies that are working towards standardised impact measurements.

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  • Sarah H.

    Hello James, I spent several years commissioning children's health, education and care services for various local authorities. I am now a commissioned provider. I look forward to your talk.

    January 6, 2014

    • James P.

      Hi Sarah. I am working with a team to develop a social impact bond for children on the edge of care and children in care. The connections between children in the care system and their long-term educational attainment and health outcomes are well known. It would be great to speak with you about your experiences and to understand what services you now provide (and where in the UK). I am on [masked] and 07507 885169. Many thanks. James

      January 10, 2014

  • Kevin N.

    James, we try to help Camden groups with Commissioning and have been commissioned ourselves. It's been happening for a few years but room for improvement.

    January 6, 2014

    • James P.

      Hi Kevin. Would it possible to discuss the groups that you work with in Camden? Are they commissioning or are they being commissioned? What services are they commissioning / providing? I am on [masked] or 07507 885169. Many thanks.

      January 10, 2014

  • Sarah H.

    Interesting . Would have liked a bit more technical detail on how the Bonds are set up and regulated; but a good introduction. Sound quality quite variable with frequent timelags.

    January 9, 2014

  • Francis S.

    Just to remind you that our webinar is today Thursday January 9th on " Public Servicing Commissioning – New Models"

    It will commence at 2.30pm

    You can log on by click on the link at –

    - And this should take you right to the webinar platform. Try to get there about give minutes early so you can familiarise yourself with the system and of course you can check it out any time from now on.

    January 9, 2014

  • John W.

    I should be able to join you for the start of the conversation. I am a retired public librarian implacably opposed to the selling off of services especially libraries. It leads inevitably to cuts and poor staff morale.

    January 8, 2014

  • James P.

    Hi everyone. I'm looking forward to presenting my thoughts to you on Thursday. In order for me to understand something about the attending group and your own involvement with this marketplace, it would be useful to know whether you are (or work with) a commissioner, service provider or impact investor. If none of these, are you new to the subject of public service commissioning and social impact bonds?
    Many thanks

    January 6, 2014

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