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Care - How can it Help YOU Professionally and Personally?

WHAT: Care - How can it Help YOU Professionally and Personally?
COST: $20 fee until December 14, ($25 from December 15th),
NOTE: Get a copy of 'Care: You Have the Power!' for free.
BOOK INFO: http://happyabout.inf...
REGISTER: RSVP in the space above
MAKE PAYMENT: Use this url (http://tinyurl.com/2h...) to pay with credit card or PayPal
5:30-6:30 Signup and networking
6:30-7:30 Interactive talk with Ivan Temes
7:30-7:50 Announcements
7:50-8:30 Additional networking -----------------------------
Detail:
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What's the common denominator between a highly successful $500 billion corporation and a homeless shelter that establishes a foundation for success--whether it be in sales/marketing or rebuilding a life? Ivan Temes, author of the newly published book Care: You Have the Power reveals some of these amazing, yet common sense details. Ivan will share stories and practical advice from people like Hall-of-Fame quarterback Steve Young, successful CEO's such as Bill Campbell (Intuit Corporation), Chip Conley (35+ property Joie de Vivre Hospitality) and Hal Rosenbluth (Rosenbluth Travel). Ivan personally wrote and implemented sales order management systems for Levi Strauss affiliates in Australia, Canada, Mexico and Brazil. He has been successful at establishing worldwide service and support by ensuring proactive communication between sales and service organizations and will demonstrate some useful techniques that enhance teamwork and loyalty. When you leave, you will take away the following:


  • Clear understanding of what establishes a foundation of trust
  • Innovative ways to build a strong first impression
  • Methods to personalize interaction to show 'we care about you'
  • Creative ways to use service in a competitive environment
  • The value of follow-up with the customer


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About the Presenter:
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Ivan Temes is the founder of Leadership and Loyalty and has a BS Degree in Human Resources and Organizational Development from the University of San Francisco. Working within large corporations in senior customer care management roles his focus has produced an exceptional employee loyalty rate and established strong customer relationships with companies including Levi's International, JBL International, Apple, Oracle, Grid and retail environments. Ivan has now led hundreds of seminars on 'confidence-building and marketing yourself' for career transition centers, shelters, military veterans and universities including UC Berkeley. His new book Care: You Have the Power demonstrates how we can inspire others with simple actions associated with 'care' and how it contributes to the success of our organizations and to our personal lives.

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  • Ivan T.

    I enjoyed the innovative use of 'care' and how it can assist us in our daily lives and in the professional arena also. The participation of members of the audience was also very useful.

    December 17, 2008

  • A former member
    A former member

    A simple concept that can be used at all times.

    December 17, 2008

5 went

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