Not quite what I expected from the original description but useful nonetheless. While having the right tools is important, developing the right soft skills is much more than just having the right tools. It's about developing the right mind-set. Ruven clearly already has the right mind-set and the tools he showed us enhanced his effectiveness. Without the right mind-set you could just as easily end up fiddling with the tools rather than really listening to your customers. I expected to hear more about how to develop that right mind-set.
1 · March 13
Ruven really opened my mind on how to capture complex issues and I am going to have a fun time using the techniques that he expounded throughout the presentation. I enjoyed when he explained the concept of "Wicked Problems." Outstanding, indeed. Also, the spirit of the meetup was breathtaking and I learned a lot. Also, I enjoyed meeting old colleagues and meeting new colleagues. Some, have become friends of mine. This was an excellent meetup.
Again, Ruven, Max and Anthony from Microsoft - Many Thanks and Cheers!
0 · March 13
Excellent topic, very refreshingly different. Only thing presenter didn't cover was how to acquire more customers using his methods as presentation lead. Presentation room was too full this time, maybe we could get their auditorium (assuming they have one) next time for such a large signup?
0 · March 12