January 18, 2013
Used to be tools, but much more strategy and alignment now.
I created it. It was sad that many ITSM'ers I know only digitally are right here in Boston.
Yes, yes I have in fact.
I'm fed up with other membership based organizations, and want to fuel a grass roots movement.
Co-Host of ITSM Weekly the Podcast. Passionate about optimizing business operations. @Vigilantguy
It's a great group. Chance to really connect with other ITSM professionals.