Wouldn’t you rather go to a meeting where everyone knows what they should be doing and when they should be doing it, resulting in a meeting that starts and ends on time? Or shop in a store where customer service takes priority, salespeople greet you with a smile and great opportunities are clearly publicized? Toastmasters clubs are no different, and with the Moments of Truth manual, you can help make sure that your club is an appealing, welcoming place for prospective members.
The L'Ville BGC Toastmasters will be tuning up our skills by working through the Moments of Truth module to increase member retention and sharpen our customer service skills. We will have a special presenter, Tasha Mack (Area A13 Governor) to help our Division Governor, Natasha Cobb, take us through our paces.