November 13, 2012 · 11:00 AM
The insurance industry is going through a sea change. Online insurance sales continue to increase year after year with home and auto insurance alone projected to rise from $8.4 billion in 2010 to $14 billion in 2015, according to Forrester Research. Moreover, a significant portion of healthcare insurance is going to "go retail" with the impending implementation of reforms and the deployment of exchanges.
Meanwhile, consumers are going mobile, tablet, and social—and more worrisome to insurers—to the competition. Insurers that don't up the ante in their online sales and service capabilities or reorient their capabilities for emerging business models will face the double whammy of never reaching large segments of prospective customers, while possibly losing existing members.
How can property, casualty, life, and health insurers position themselves for success in 2013?
To learn more, REGISTER for this information-packed webinar from Insurance and Technology Magazine, sponsored by eGain.
Topics covered include:
• Business and consumer megatrends in the insurance industry
• Sales and service next practices for success
• Real-life case studies