Happy New Year, y'all. Time to have our first luncheon of the new year. Because I was just assigned a new CASA case just before Christmas, I haven't had time to talk to Joe about some of the issues that have arisen lately (like not telling me that he would be CLOSED on the 26th! as well as addressing the service problems we had at the last luncheon). My plan is to talk with him today or tomorrow about our concerns. I would like to give him a chance to remedy these problems since we have been pretty satisfied in the past with Luce's. Looking forward to seeing everyone.