Los Angeles Women's Ruby on Rails Group Message Board › World Usability Day 2012-This Thursday in Santa Monica
|A former member||
It's going to be a great event-hope you'll come.
learn more at http://www.meetup.com...
Thursday November 8, 7-9:45pm
Cross Campus Entrepreneurship Education Center
820 Broadway Street, Santa Monica, CA
World Usability Day 2012-Los Angeles: Usability of Financial Systems
Usability of Financial Systems, the theme for World Usability Day 2012, will investigate and advance the application of user-centered design methodologies to financial systems and services.
Profiles for 2 of our 3 speakers:
Dr. Jim Hudson, Paypal
Jim Hudson is a Global Research Manager in Customer Experience and Design at PayPal. In this current role, Dr. Hudson manages research teams working on large, multi-stage research projects covering all stages of the developmental lifecycle—everything from understanding customer needs to rapidly iterating designs based on customer feedback to tracking customer satisfaction of live designs. With checkout at the core of PayPal’s business, Dr. Hudson’s team has observed thousands of customers making purchases online, and has surveyed tens of thousands more. With PayPal’s fully localized websites in 24 countries, Dr. Hudson spends much of his time focused on how customer findings apply across different geographies.
Jamie Armistead, Bank of the West
Jamie Armistead is the Head of Multichannel Banking at Bank of the West. Prior to joining Bank of the West in July, Jamie was director of User Experience at Bank of America, where he was responsible for customer-facing experiences across web, mobile and ATM platforms. During Jamie’s 11-year tenure at Bank of America, he also managed the online aspects of the company’s Global Wealth and Investment management businesses and played a key role in establishing a user experience practice in the organization. Prior to Bank of America, Jamie spent time in eServices, dot coms and management consulting. Jamie holds a Bachelor’s degree in Industrial and Operations Engineering from the University of Michigan.