Feb 29, 2012 · 6:00 PM
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Introduction to Dynamics CRM with Michael Reynolds
Dynamics CRM is Microsoft's sales, marketing and customer service platform that can be customized to enhance relationships, improve business relevance and fit, and drive operational excellence and increase business insights. In this presentation, we'll look at the Dynamics CRM Platform and how to cusomize it, as well as a case study demonstrating various ways to extend the platform to meet your needs.