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Can Technical Writers add value in the Knowledge Management arena?

  • Aug 28, 2013 · 6:00 PM
  • This location is shown only to members

* Note - The speaker has changed - all other details remain the same. *

Technical writing is a misunderstood profession. The name doesn’t convey the skills that technical writers have, nor does it really explain what technical writers do. We are not always “technical”, and we can do a lot more than just “write”.

In this month's session, Neil Woolley will talk about the profession, where it is now and where it is heading. There are a lot of overlaps with knowledge management, and Sue is keen to discuss the value of considering a technical writer when you next need assistance.

This session will be a presentation with one or two exercises that the audience can participate in, followed by a discussion on the relationship between technical writing and knowledge management. Topics include:

  • What technical writers do
  • What skills technical writers typically have
  • Similarities and differences between technical writing and knowledge management

Participating in this event will enable you to:

  • Understand what technical writers can do
  • Decide whether a technical writer could help with your next KM project.

Agenda - Wednesday 28 August

6:00-6:30 Networking with other thinking collaborators (over drinks and nibbles).
6:30-7:15 Presentation.
7:15-8:00 Informal conversation amongst the group to explore the ideas and concepts.


RMIT Swanston Academic Building
Building 80 (445 Swanston St)

RSVP: via MeetUp at

About our Guest Speaker
Neil Woolley is an experienced technical writer at KnowledgeDoc. Neil also manages the day-to-day operations and service delivery. Before joining KnowledgeDoc in 1999, Neil worked at BP Australia for 11 years as an analyst/programmer, IT project manager and business change manager.

Neil is treasurer and webmaster for the Australian Society of Technical Communication in Victoria. Neil is working his way through books on the Project Gutenberg project, including Frank Baum’s Oz series.


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