Socially Intelligent Computing and online group dynamics
Nov 26, 2014 · 6:00 PM
This location is shown only to members
Socially Intelligent Computing presentation
6:00 - 6:30 Networking over drinks and nibbles
6:30 - 7:40 Exploration of topic
7:40 - 8:00 Wrap up and informal conversations
There is dinner for interested parties afterwards.
Socially intelligent computing is a new term that refers to the recent efforts of individuals to understand the ways in which systems of people and computers will prove useful as intermediaries between people and tools used by people. These systems result in new behaviors that occur as a result of the complex interaction between humans and computers.
A couple of years ago Clay Shirky (runs a course on Online Social communication at NYC) had a conversation with Daniel Goleman (wrote the book on Emotional Intelligence) which was described as the following:
"The internet was built for data transfer, yet we have long been trying to use it as a substitute for face-to-face interaction – with catastrophic results. Online business and social networks have been plagued by flaming (unregulated emotional outbursts), major misunderstandings, lack of cohesion, poor decision making, and loss of functionality. This is because emotional connection is vital for effective communication. Yet the channels for sending and receiving emotion are absent from the basic framework of virtual exchanges. In this dialogue, renowned internet theorist Clay Shirky describes how online groups function best, how the internet can be utilized to improve our society, and how social intelligence is changing the face of group interaction online."
Luke Grange recently spent time putting this dialog and concept together into a presentation which he would like to share with you at KMLF.
About the presenter: Luke Grange
Luke made a decision after attending his first KMLF in January 2009 to run a 1 year research program together with the person who he sat next to Celia Prosser into the relationship between Social Media and Emotional Intelligence. He did this together with the Swinburne Brain Sciences Institute and in August the following year distributed the paper at KM Australia. He as gone on to work in Knowledge Management roles and also has consulted on the subject. Today he works for Microsoft in a position where he coaches customers on Enterprise Social Media.