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Socially Intelligent Computing and online group dynamics

  • Nov 26, 2014 · 6:00 PM
  • This location is shown only to members

Socially Intelligent Computing presentation


6:00 - 6:30  Networking over drinks and nibbles

6:30 - 7:40  Exploration of topic

7:40 - 8:00  Wrap up and informal conversations

There is dinner for interested parties afterwards.

Socially intelligent computing is a new term that refers to the recent efforts of individuals to understand the ways in which systems of people and computers will prove useful as intermediaries between people and tools used by people. These systems result in new behaviors that occur as a result of the complex interaction between humans and computers.
A couple of years ago Clay Shirky (runs a course on Online Social communication at NYC) had a conversation with Daniel Goleman (wrote the book on Emotional Intelligence) which was described as the following:
"The internet was built for data transfer, yet we have long been trying to use it as a substitute for face-to-face interaction – with catastrophic results. Online business and social networks have been plagued by flaming (unregulated emotional outbursts), major misunderstandings, lack of cohesion, poor decision making, and loss of functionality. This is because emotional connection is vital for effective communication. Yet the channels for sending and receiving emotion are absent from the basic framework of virtual exchanges. In this dialogue, renowned internet theorist Clay Shirky describes how online groups function best, how the internet can be utilized to improve our society, and how social intelligence is changing the face of group interaction online."
Luke Grange recently spent time putting this dialog and concept together into a presentation which he would like to share with you at KMLF. 

About the presenter: Luke Grange

Luke made a decision after attending his first KMLF in January 2009 to run a 1 year research program together with the person who he sat next to Celia Prosser into the relationship between Social Media and Emotional Intelligence. He did this together with the Swinburne Brain Sciences Institute and in August the following year distributed the paper at KM Australia. He as gone on to work in Knowledge Management roles and also has consulted on the subject. Today he works for Microsoft in a position where he coaches customers on Enterprise Social Media. 

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  • Luke G.

    It was a pleasure presenting and thank you all for the wonderful comments.

    December 1, 2014

  • Robyn E.

    Loved the talk and the conversation it generated.
    I was reading this article, and thought it captured some of the ideas we were discussing really well.
    Referencing back to when the telephone was new technology it says:
    ........ the story that unfolded was not so much “a new organization of society” as the pouring of existing human behaviour into fresh moulds....

    2 · December 1, 2014

  • Andrew M.

    I'm so sorry I missed it. It was a topic I particularly wanted to hear Luke's take on. Clearly I missed out on some really engaging discussion.

    Thanks again to Arthur for hosting the evening in my absence.

    1 · November 28, 2014

  • Nicky H.

    A diverse crowd; great questioning; interesting points, thoughts and comments to ponder. Thanks Luke for presenting

    2 · November 27, 2014

  • Stuart F.

    Great night Luke. You raised some important topics that the hype about social media doesn't address. Also loved your interaction with the group you are so polite! ;)

    3 · November 27, 2014

  • Peter C.

    a great conversation with the audience raising many interesting and relevant points. Opportunities for future event topics.

    2 · November 27, 2014

  • Sha R.

    Thought provoking and very grounded. Thanks Luke.

    4 · November 27, 2014

    • Jason R.

      It certainly was, evident in the amount conversation that was generated.

      1 · November 27, 2014

  • Nicky H.

    As requested the link to "What's all the fuss about games in business" workshop on 11 December

    3 · November 26, 2014

  • A former member
    A former member

    Had to drop out due to a family commitment

    1 · November 26, 2014

  • Aprill A.

    I wish I could come to this, but it clashes with a bunch of other things I also won't be able to go to. Oy. See you in December!

    1 · November 21, 2014

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