November 11, 2013
A lack of KM affects productivity (efficiency and effectiveness), the ability to innovate and grow and employee enagement.
A committment to growing your KM maturity. Start where you can, and keep working at it. Too often I see a short term focus. KM is for the long haul.
Information Manager, Telstra Service Operations, Telstra. Interested in Knowledge Management, Intranets, Usability & Design.