Douglas R.



Member since:

January 12, 2011


How do you feel a lack of knowledge management impacts the organisation?

It depends upon the organisation. But actively pursuing a knowledge management strategy as part of the organisation's overall strategy may promote innovation, improve staff and customer satisfaction, and, it follows, encourage growth and longevity.

What constitutes good Knowledge Management practice in your eyes?

A good knowledge management practice is one that is aligned to the overall direction of the organisation and well supported by all members of the organisation.

What is your Twitter ID if you have one?

No answer yet


Director of R&D Knowledge Services Pty Ltd. Specialists in Intranets, Content Management, Document Management and Knowledge Management strategy.

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