January 12, 2011
It depends upon the organisation. But actively pursuing a knowledge management strategy as part of the organisation's overall strategy may promote innovation, improve staff and customer satisfaction, and, it follows, encourage growth and longevity.
A good knowledge management practice is one that is aligned to the overall direction of the organisation and well supported by all members of the organisation.
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Director of R&D Knowledge Services Pty Ltd. Specialists in Intranets, Content Management, Document Management and Knowledge Management strategy.