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Susan B.



Member since:

February 1, 2011


How do you feel a lack of knowledge management impacts the organisation?

People don't know who to talk to or where to find the information that they need to do their job and this in turn affects the culture of an organisation.

What constitutes good Knowledge Management practice in your eyes?

An open, sharing and trusting work environment where people say 'hello' to each other on a regular basis.

What is your Twitter ID if you have one?



I help government write better, consult effectively and deliver amazing online services.

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