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Jennie R.



Member since:

July 11, 2011

How do you feel a lack of knowledge management impacts the organisation?

Without knowledge management we would have to spend more time researching how we do things, which is a waste of lawyer's time, and adds to client costs. KM values everyone's contribution, helps new lawyers in the firm, encourages casual chat and sharing of ideas and information.

What constitutes good Knowledge Management practice in your eyes?

In our firm it simply means capturing the knowledge produced by our staff, and making it accessible, and readily available to all.

What is your Twitter ID if you have one?

I don't have one.


I am the national library and information services manager for a mid tier law firm.

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