I'm Information Manager at Nous Group, a national consultancy company that works in strategy, IMT, public policy, organisational capability and leadership and people. Prior to that I worked in PR and media analysis.
The obvious answer is a lack of productivity and effectiveness, which impacts growth and profitability. A more nuanced answer recognises that it can be an underlying factor in 'softer' organisational issues like problems with climate, culture and employee value propositions. Good knowledge management supports clearer communications and connections at work, which underpins a healthy culture.
Good knowedge management balances best practice theories and robust practice with excellent business engagement and user-centricity.
@stefanitza - My twitter feed is 80% personal interest, 20% work.
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