October 28, 2012
Not a good day to hit that question. I'm in the middle of preparing a presentation focusing on why Melbourne's suburban heavy rail is too locked into pass down knowledge to revisit long-suppressed questions, especially in the wake of the still recent phase change from savings imperative to capacity imperative. Even if they had a perfectly presented record of historic determinations and processes, they would need to refactor for changing circumstances or risk deepening the trap. Most of my real work is in smaller organisations where KM remains overwhelmingly a mental exercise even while their knowledge media collections explode.
Don't think we are close yet. Emphasis still necessarily on input catch up and archiving. Curating and navigating remain open questions as temporarily promising approaches fall to gaming and/or need for business models.
Been dabbling in KM from a complex systems perspective since before I presented http://www.meme.c... in 1997. Organiser Melbourne Emergence Meetup Group.
Interesting to catch up with the Knowledge Management branch of our Emergence Meetup's heritage on the same day I've got http://www.designedforlearning.co.uk/social-learning-and-knowledge-management-part-1/ open in a tab.