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WANTED Director, Business Development New York area

From: Marc S.
Sent on: Friday, November 25, 2011 3:39 PM

Hello everyone,

I am looking to hire a Director, Business Development person for the New York Metro area. Please see the below position description and email me if interested and/or blast it out to your social network for referrals. 

Here is my contact information: mscoleri @ or[masked] Thanks in advance for all your help! 


Vitamin T

Objective: Grow a thriving digital creative staffing business by working with Agents to actively pursue new and rejuvenated business with our clients through calls, meetings and showcases.

Focus: MidMarket and Agency clients in specified geographic areas

Key Responsibilities:

● Build and maintain a healthy pipeline of clients through following a sound sales process, developing relationships & cross-selling all our Creative segments
● Generate high number of new and repeat orders by calling clients to ask for business and delivering fanatical customer service as we learn how we can help them
● Know our “A-List” Creative Talent and promote them to clients through calls and marketing
● Leverage Agent Creative subject matter expertise to uncover client opportunities
● Actively participate and network with professionals within the design community to stay on top of industry trends
● Respond with remarkable speed and quality to incoming client requests while working hard to proactively find work for Talent on an ongoing basis
● Exceed customer and internal expectations by providing daily communication and creative solutions to problems and bringing a can-do attitude
● Embrace and consistently follow best practices

Signs of Success: 

● Growing number of New Clients & Buyers
● Growing number of Talent placed and working 
● Retaining clients & buyers by delivering first class Talent & customer service
● Constantly improving NPS scores and response rates
● Growing number of client referrals that turn into billing customers
● Success stories from networking events and online network participation

Goals and Performance Metrics: 

● Average weekly week-ending FTEs:
○ 8 by month 6
○ 15 by month 12
● 50+ client connects by phone per week
● 30+ showcases by phone each week (can be connects)
● 5+ new orders per week
● 3+ new buyers per week
● 1+ networking event per month
● NPS scores above 60% with 30% response rate
● All Activities Above Documented 
● Maintain average GP/FTE of $800+ through appropriate pricing and targeting high level creative roles

Critical Competencies: 

● Active in current, relevant online communities
● Business development experience with staffing or selling services (not products)
● Subject matter expertise in Creative (digital or graphic design) is ideal
● Highly self-directed, intuitive & innovative 
● Organized and dedicated to customer service
● Self-learner who can synthesize & transfer information
● Outstanding problem solving and conflict resolution skills 
● Articulate, persuasive and adaptive 
● Desire to do what it takes to win business and help others
● Able to quickly establish and maintain client relationships by building a network of contacts across a wide variety of clients
● Confident and tenacious closer

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