Product Support & Open Source

Two great talks about helping other people this month. First up Evan Machnic will be doing a talk on "Support: The Final Frontier" and then Kevin Baugh will be talking on "Contributing to Open Source with Github". Free drinks and beer as usual, down at Envy Labs (not at our new office yet). Here are descriptions of the talks.

Support: The Final Frontier

This talk will focus on how to support these great Ruby applications that we're all writing. The Support organization is often one that is forgotten until after an application has been launched. It really needs to be one of the cornerstones of a successful organization because the better the Support is, the easier it is to keep your customers and also get more.

Contributing to Open Source with Github

Ever wondered how to get your name out there or give back to the community? One of the best ways is to check a project out on Github and fix a problem. Join us as we walk through all of the steps of how to do exactly this by contributing back to an open source project on Github.

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  • David

    Unfortunately I had to work late and couldn't make the meetup. How did everything go?

    July 12, 2013

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