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SBUX Lunch and Learn: UX Complexities in Role-Based Applications

Please be respectful of the attendance cap and only RSVP yes if you actually will attend.  Thank you!


This month's lunch & learn conversation will be focused on the topic of the assignment and customization of role-based software applications.  We'll open with a brief presentation by Kimberly Eberz, then open up for discussion around solving these deeply complex user experiences.


What is a role based application? Role based applications structure the content, menus, and individual programs to better cater to the particular requirements of an individual role. Complex enterprise resource planning systems benefit from using a role based menu system. In any given enterprise resource planning system, there can be hundreds of programs available to our users. However, many and most users may only use a handful of these programs on a day to day basis. By structuring the menu system and the programs with the users role in mind, we can avoid overloading the user with information and content that is of no relevance or need to them. There are many challenges involved with providing such a structure. As one could expect, a role in company 'A' will not be the same as company 'B.' This requires careful user research, applying usability methods, and providing a balance between what structure we can suggest for the users and knowing when, where and how the users need to make their own decisions and be able to do so with ease.


Lunch will be provided by QAD.  This meetup is limited to only 15 people, so sign up fast!


The goal of our SBUX Lunch and Learns is to foster specific, focused discussion in a small and casual group environment.  If there is a specific topic you would like to see for future Lunch and Learn events, please contact us!

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  • Kyo L.

    Great event, good people and fantastic location! Big thanks to the hosts for sure!

    May 17, 2013

  • Darin S.

    Thanks so much for sharing your experience with us, Kimberly and Juliana! It's awesome that you identified the need to integrate UX design, built support to move it forward and are now tackling it.


    May 17, 2013

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