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SURVIVE AND THRIVE PHILADELPHIA Message Board Instructional video links › Browser hijacked, malware or sluggish PC? FREE FIX

Browser hijacked, malware or sluggish PC? FREE FIX

Jim de G.
oprativ
Philadelphia, PA
Post #: 8
Hello folks,

This is not a video link rather, a short how-to to solve some common PC problems.

Quite often while surfing the Net folks can become infected with a program that pops up to tell you that your machine is infected with a virus and that you have to buy their software product in order to eradicate it.

Other times, it seems that your browser has developed a mind of it's own. You want to go to one place, but your browser takes you to another.

Finally, often folks will find their machine running as slow as molasses in January.

These are common forms of malware infections, and I'd like to post a quick fix to the group for infections that are run-of-the-mill and not too serious. Please follow the following steps to rid yourself of these nuisances:

1. Shut down your machine and wait 2-3 minutes before starting it again.

2. Immediately while the machine is starting up, press/tap the F8 key repeatedly until you come to a black screen with white writing on it. If windows starts normally, you missed the opportunity, reboot and try again.

3. Use the up/down arrow keys to move the highlight to the line on the screen near the top that says: "Safe Mode with Networking". Press the Enter key.

4. Windows will ask you if you want to start in Safe Mode, press the Yes button.

5. Let Windows finish starting up. Things will look a bit different than normal, it will say "Safe Mode" in the corners. Open a browser and navigate to Cnet.com.

6. When at cnet, do a search for the free program called "Malwarebytes". Please note spelling. Download, install and run this program while still in Safe Mode.

7. Malwarebytes should find any problems. Follow the directions to fix any problems the program found.

8. When Malwarebytes is finished, reboot your computer to have it start normally. This is a great little program that catches a lot of problems, your machine should be running normally. If you have any further problems feel free to contact me.

Best,
Jim
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