San Jose, CAUSA
Hometown: San Jose CA
April 30, 2012
Currently, in Product Management and Strategy at Genesys focused on web, mobile, social, business process management, analytics, and cloud customer service solutions.
1. Design Management, Emerging Technology and Innovation 2. Voice of the Customer, Customer Research, and Consumer Research 3. Business Opportunity and Transformation Initiatives
Approx 5 Years
I specialize in the integration of business, product development, and design management practices that leverage interdisciplinary teams, customer research, and emerging technologies to identify and deliver unique customer experience solutions.