INFO REGARDING GROUP TRAINING -
We like a safe and happy environment. All dogs must be fully vaccinated, healthy and social. If your dog doesn’t play well with others, you can enroll in private lessons or sign up for Privates. Dogs displaying aggressive behavior during ANY class will be asked to leave.
Vaccinations - Proof of current yearly vaccination must be provided prior to enrolling in classes. Please make sure your dog is up-to-date on DHPP, Bordetella, and rabies vaccines. Titer tests are also permitted. You MUST e-mail your dog’s vaccination records prior to group. If we don’t have your dog’s vaccine records, you won’t be able to attend the session, nor eligible for a refund or credit.
Collars & Leashes - Please note that all dogs must be leashed. Flat buckle collars along with 6 ft leashes should be used. Correction collars (choke chains, prong collars, and e-collars) are not permitted. Head collars (Haltis or Gentle Leaders) and harnesses are acceptable. Flexi-Leashes (i.e. retractable) are not permitted.
Dogs are dogs, but… - You are responsible for cleaning up any accidents.
There is no grace period, all classes begin promptly!
Children eight and up may participate in training classes with an adult escort.
Kids are welcome to do all the training.
One Dog Per Handler - Each dog must have his or her own
Age Requirements If your dog is too young or too old, he or she will not be admitted to class.
Your kind words are our highest form of flattery. Refer a friend and receive five dollar credit towards purchases of merchandise, classes, or events.
Cancellations, Refunds, etc.
SERVICES: Late cancellations will be charged the full price. We do not offer makeup lessons; however, if the same group is offered at a different time you may come to a different day. Refunds on workshops are only available after the first session, minus a teaching and administrative fee.
MERCHANDISE: If you are dissatisfied in any way with your purchase you may exchange or return it within 30 days from the date of purchase. All returns must be new & unused, in unopened packaging with tags attached. Defective merchandise may be returned within 30 days of purchase.
Please note: we take our posted prerequisites very seriously; any failure to follow our prerequisites are non-refundable, but you may apply account credit. Some examples include: enrolling in any class without up-to-date vaccines or enrolling a dog known to be aggressive. In such situations you’ll be asked to enroll in something different, pending availability.