Peter H.



Member since:

June 29, 2012


What do you hope to get out of Experience Design Perth?

Meet people exploring the space, learn and experience in practice as well as theory, keep life's buzz going.

What is your role, how does it relate to User or Customer Experience Design?

My current role is programme manager for a national IT infrastructure and service project. Responsibilities includes developing and overseeing implementation of processes embedded in online workflows for multi-stage provisioning. I believe UX will be critical to uptake and perceived success of the project. I am also co-organizer of a Perth Global Sustainability Jam.

How do you define User or Customer Experience Design?

A framework for ongoing exploration of an experience with deliberate interventions to achieve the right outcomes with net positive value (emotional and monetary) added.


I am Peter. I am passionate about sharing a worthwhile purpose with others. My background is in IT management and business strategy.. I have been developing my interest in services and design for a year or so and have started getting on with the job.

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