Hometown: West Allis
May 6, 2014
Making direct contact with our users.
Making sure that UIs help users carry out the task(s) they came to do, and offering (embedded) help when they run into problems.
I work downtown, so Bucketworks is always ideal, but I'm flexible.
I am immediate past president of the Wisconsin chapter of the Society for Technical Communication. I also participate in the Agile teams designing PKWARE software.