UniForum Chicago is proud to announce the topic for the October 22, 2013 General meeting: "Introduction to ITIL v3" by Ron Young.
Our meetings are free and open to the public and begin promptly at 7pm at the IIT Rice Campus in Wheaton, IL. Additional information regarding this presentation can be found at http://www.uniforumchicago.org
Hope to see you there!
Have you wondered how to differentiate good IT service management from poor IT service management? Ron Young will provide an introduction into the ITIL V3 (Information Technology Infrastructure Library) best practices framework to show the benefits and advantages of how IT service providers can deliver first class IT Services.
Once we have finished, we will adjourn to nearby Cozymel's Mexican restaurant for food and drinks.