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Getting to the Real Requirements - Helen Chesterman

One of the key goals of business analysis is to break down a problem or opportunity to its true underlying business requirements. Regrettably, far too frequently, what is presented as a business requirement is actually a description of a solution that meets the underlying requirement. This presentation uses real life examples to demonstrate the often subtle difference between a true business requirement and a solution description, looks a ways and business analyst may recognise the this difference and explains why it is so important to make this distinction in order to develop the best solution.

Key Learning Points:

• The importance of understanding the true business requirement

• How to distinguish between business requirements and solution

• How an understanding of requirements leads to a more optimal final solution

About Helen

Helen has been a business analyst for over ten years now, the last five of which she has spent in New Zealand where she worked for a two years with Statistics New Zealand before joining the Bank of New Zealand in August 2008.

Prior to this she was ten years with UBS Investment Bank in London. She joined UBS as an analyst/programmer but got too frustrated at developing beautiful applications that were never really used by the business as no-one in technology had ever really bothered to find out what the business either wanted or needed. Hence the move to business analysis.

She has a PhD in theoretical particle physics from Southampton University in England, but gets a bit embarrassed about how little physics she can remember now!!!

Away from work she has two girls who take up most of her time. Any extra spare time she does get she like getting involved in amateur dramatics.

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  • A former member
    A former member

    I really enjoyed Helens presentation. She was an engaging speaker and the hour just flew by. Although I had heard most of what she said before, somehow it fell into place and made sense the way she explained it. I had my own "eureka" moment!

    September 6, 2013

  • A former member
    A former member

    Really good. As I'm new to all this it was nice to have a talk that was back to basics

    September 5, 2013

  • Angela R.


    September 5, 2013

  • Karl M.

    Great use of examples and context to explain how to find the real requirements

    September 5, 2013

  • A former member
    A former member

    I enjoyed this presentation, although I would have liked to have seen a 'before' and 'after' version the example Use Case that was presented to demonstrate the difference between 'real' requirements and solutions. I say this because I believe that one of the challenges in resisting the urge to capture solutions/partial solutions, is to retain context?

    September 5, 2013

  • A former member
    A former member

    Very good. Thanks

    September 5, 2013

  • Chris H.

    Great presentation

    September 5, 2013

  • Claire O.

    excellent recap , esp about the value of recapping, let alone the value of the real requirement. IIBA pop out a broadcast when the presentation is up on the website please.

    And thanks heaps for sharing Helen

    September 5, 2013

  • Prathiba G.

    Interesting & well presented.

    September 5, 2013

  • A former member
    A former member

    Nice topic and clearly presented. Am sure the most experienced lot took away somethin from it :)

    September 5, 2013

  • Robyn M.

    Unfortunately something else has come up this morning and I will be unable to attend this presentation

    September 4, 2013

  • Anne G.

    Is there a charge for attending this presentation?

    September 2, 2013

    • Desiree P.

      Hi Anne - thanks for your question - there is no charge to attend this presentation.

      September 3, 2013

  • Sergey K.

    Apologies, having an urgent business trip on the day. Please cancel my RSVP to allow others to attend. Good luck with the session!

    August 27, 2013

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