Trouble with cameras on some phones

From: Colin S.
Sent on: Saturday, February 11, 2012 3:04 PM
Hi,

In my expense tracking application (ExpenseClam) I have implemented a
camera activity to allow photographing receipts.

Generally the code works well, with analytics reporting over 5000 photos
taken successfully.  Unfortunately there are a small number of phone
models out there for which the camera service crashes with my app,
causing some (understandably) negative reviews in the market.  I don't
have access to any of these phones, so my options for debugging are
limited.

The ones I've seen crashes for are mainly HTC US phones: HTC myTouch 4G
(Glacier), HTC EVO 3D (shooter), HTC 4G (supersonic) and recently the
Samsung Galaxy Nexus (mysid - a model not listed in the market device
list).

So this is my plea for help: Has anyone else using the camera APIs seen
similar issues?  Does anyone have access to one of these phone and would
be willing to help me by running some test code?

For now I've manually excluded the Evo 3D from the compatible devices
list in the market to try and reduce user frustration.

Thanks,

Colin.


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