Here's a possible direction for some of the BetaNYC crew this fall: turning 311 into an informative, meaningful tool for local action.
For example, what does the 311 dashboard on a Council Member's desk (or pocket) look like? With new representatives at every level of gov, what new tools using 311 data can inform them of community concerns? Can a local feedback loop with 311 help create more rewarding civic engagement?
I'm interested in working on this, focusing on communities with persistent quality of life problems. Who's in?