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Your Only Job is to Make Things People Love

  • Nov 14, 2013 · 6:00 PM
  • Pathfinder Development


Conversations about the role of product management and the goals of product development teams are often focused on what we are building, how we are building it and what KPIs our products will advance. These are essential conversations, but they lack a sense of purpose. As a product teams, our only purpose is to build delightful things people love.

Tim will share what it means for product teams to be purpose-driven vs. feature or metrics-driven, how focusing on delight creates a culture of constant learning, and what role product managers should play in making things people love. 

About Tim Grace

Tim is currently the Head of Product at Trunk Club, a consumer retail startup that's changing how men buy clothes. He's focused on building a platform that enables Trunk Club's personal stylists to deliver highly personalized experiences to guys at scale. Tim has also led many growth initiatives at Trunk Club and remains fascinated with the intersection of marketing & technology.

Prior to Trunk Club, Tim led product development, UX, marketing & snack procurement at marketing automation SaaS startup Signal. His background also includes product & marketing roles at in addition to time spent studying consumer behavior and their relationships with brands at Millward Brown.

Tim believes that 1) PMs are not CEOs - CEOs are CEOs 2) process is (mostly) created to compensate for low performing teams and 3) humility separates great PMs from good ones (which is why he isn't a great PM, but thinks he is). He also enjoys debating this over beers - just name the time and place.

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  • Stephen P.

    Good insight on how a product manager can support a high functioning team and promote a culture of creativity.

    1 · November 15, 2013

  • Eric B.

    How was this Meetup? Inspirational, powerful, refreshingly honest, and oh so personally and professionally relevant to a boatload of Product Managers with whom I am acquainted. Tim's Grace's presentation departed from that of most recent ChiPMA meetups. Rather than discussing tools, processes, or innovation tactics, Tim’s focus was on company culture, the ethos of the true team player, and the persona of the happy and engaged product manager. It was as if Tim offered the group a “missing link” that you won’t find covered in any Product Management seminar or certification course, no matter how well-crafted.

    “Your Only Job is to Make Things People Love” connected a lot of dots for me that previously I had been too close (or running too fast) to relate on my own. The wave of thoughtful attendee questions attested that Tim's insights and stories resonated deeply with a lot of others, too. To ride the sports theme with which Tim began his talk: he hit one out of the park.
    Thanks Tim!

    1 · November 14, 2013

  • T B.

    Looking forward to the meetup.

    November 8, 2013

  • Sana M.

    My understanding is that Product Management and Marketing are two separate entities and are usually managed by two different people in a company. Is that accurate? If so, is this more of an exception where Tim Grace has more than one qualities and uses those to be able to do both? I am an aspiring Product Manager but do not have marketing experience, why is why I am curious to know everybody's thoughts on the subject.

    October 31, 2013

    • Eric B.

      Short answer: yes, that is accurate, but in practice, the boundary between the two departments varies significantly from company to company, and even at the same company over time.

      November 5, 2013

Your organizer's refund policy for Your Only Job is to Make Things People Love

Refunds are not offered for this Meetup.

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