Why Didn't It Sell?

We're excited to return to eBay with a topic based on popular demand from our members, featuring a panel of experienced sellers who will share their best practices.

Do you ever wonder why an item doesn't sell -- and why other items that look identical to yours, DO sell -- maybe even at a higher price?  Is it description, shipping cost, or maybe a photo that needs to be tweaked? What factors are you missing that may be the key to attracting buyers? While we may never know exactly why some items don't sell, you don't want to leave your listings to chance, especially as we head into the holiday season.

We'll also discuss what ecommerce sellers do with items that don't sell and guidelines for deciding when to relist, when to make adjustments, and when to cut the cord and clear out that old inventory. 



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  • Jatinderpal P.

    I learned some of the weaknesses in my listings.

    September 26, 2013

  • Jatinderpal P.

    Practical information was there which would help me to list my items better. I will apply the information learned from the meetup and improve my sales for certain. Thank you everybody on the panel.

    September 26, 2013

  • Joyce W.

    Terrific turnout on eBay campus to hear fellow sellers present and field questions. Well done, seller panel...as well as moderator Nancy Nelson and Chris Taylor who pulls it all together! Cudos!

    2 · September 24, 2013

    • Chris T.

      Thanks as always. Get ready for volunteer duties soon!

      September 26, 2013

    • Nancy N.

      Thanks very much, Joyce and we appreciate your help as always!

      September 26, 2013

  • leyla K.

    Great Meetup. friendly conversation. very helpful, practical and to the point presentations and Q & A. I learned a lot from everyone and networking conversations. Thanks to all presenters, organizers and Chris Taylor for just another well organized meeting.

    September 26, 2013

  • Peter

    This was a very well arranged event. Thanks Chris for putting it together. I look forward to future events.

    1 · September 26, 2013

  • Jan

    Great! So informative!

    2 · September 24, 2013

  • Linda T.

    Excellent get-together... Very valuable information for me to have for running an eBay business!

    2 · September 24, 2013

    • Chris T.

      Glad it was helpful.

      September 26, 2013

  • Kelly

    Great meeting! I always receive useful, practical information and tips I can apply to my own eBay business. Excellent, professional panel.

    3 · September 24, 2013

    • Chris T.

      Really pleased to hear that. It's what our group is all about, helping us all be more successful sellers.

      September 26, 2013

  • Alexa B.

    Quite helpful.

    2 · September 25, 2013

    • Chris T.

      Glad it was valuable.

      September 26, 2013

  • Serena L.

    It was great meeting everyone and chatting with fellow sellers afterwards.

    2 · September 25, 2013

    • Chris T.

      Great job on the panel.

      September 26, 2013

  • Paul K.

    Even an eBay veteran (1998) can learn a new tip or two from each meeting. It is all the new Social media stuff that us old school guys need to get used too. Great job again.

    1 · September 26, 2013

    • Chris T.

      Really pleased to hear that. And stay tuned for a social media webinar - our own Sandi Garcia is a guru in that. Talking about that topic for the future.

      September 26, 2013

  • Marjorie A.

    The meeting was very informative. Great meeting.

    2 · September 25, 2013

    • Chris T.

      Glad it was valuable.

      September 26, 2013

  • Frank B.

    Another Outstanding meetup! It went by too fast, but I learned half a dozen great things to improve as a seller. The panel was great, extremely knowledgeable, and was extremely helpful. I can't wait for the next meetup! Thank You

    2 · September 25, 2013

    • Chris T.

      Glad to hear it. Next Meetup will be announced when we secure a venue. A little challenging these days.

      September 26, 2013

  • Linda W.

    I learned a lot of excellent tips. It was especially helpful viewing good vs. not so good listings. Well worth the trip to San Jose. I'm looking forward to the next one. Thank you to the organizers for making it happen.

    2 · September 25, 2013

    • Chris T.

      Glad it was worthwhile.

      September 26, 2013

  • Farnaz A.

    VERY VERY helpful. I had a leather wallet and I list that for 1 year and nobody buy it. I revise it and change the title. The start bid was $19.99 and after 10 bids I sold it $43. I can't believe it the problem was only title, but it was...
    THANK YOU.

    1 · September 25, 2013

    • Chris T.

      Great success story! Ultimately that's what our group is all about, helping us all be more successful as ecommerce sellers.

      2 · September 26, 2013

  • Carla S.

    I am so glad that I made the event. I always say that you cannot learn enough. Great panel and discussions. Looking forward towards many more. Well worth the trip from Solano county. Thanks so much to the panel experts for providing a wealth of helpful information.

    1 · September 26, 2013

    • Chris T.

      Glad it was worthwhile. That's the whole goal each month.

      September 26, 2013

  • Dean R.

    The Meetup was my first meeting and I was very impressed. The group was helpful and informative and full of energy. Chris is a terrific person and I plan on being at the one October 23rd. Big Thank You to everyone!

    1 · September 26, 2013

    • Chris T.

      Glad you liked it and thanks for the kind words.

      September 26, 2013

  • A former member
    A former member

    Nothing new was discussed.

    September 25, 2013

    • Sandi G.

      Sue, what topics would you like us to cover or was there a specific question you needed answered? Join us over on the Facebook Group and we can try to get you the information you were seeking. https://www.facebook.c...­

      September 26, 2013

    • Chris T.

      I hope you submitted one of the cards with your suggestions for future topics.

      September 26, 2013

  • Ramoan L.

    I didn't make it. They took too much time looking at a nasty wound at Valley med. If anybody feels like giving me some notes from the meeting, I believe one of my auctions was going to be used as an example.

    September 25, 2013

    • Sandi G.

      Ramoan, join us over on the Facebook group and we can share feedback. That venue allows for easier back-and-forth conversation. Hope everything is OK! https://www.facebook.c...­

      September 26, 2013

    • Chris T.

      I'll second that...hope you're okay.

      September 26, 2013

  • Alan G.

    Awesome Meet up!

    2 · September 24, 2013

  • Chris T.

    Excellently organized, excellent panel discussion, very interactive with the audience as they took questions. Great networking as always. Enjoyed it greatly!

    2 · September 24, 2013

  • Judy

    I am trying to get there after a meeting ran late in SF. I may be too late. So sorry!

    September 24, 2013

  • Jonnie Sue L.

    I hope you get this before it is time for me to go. What is the building and room number?

    September 24, 2013

    • Chris T.

      2065 Hamilton ave. they will take you to the room.

      September 24, 2013

  • Bell O.

    It is last minute, but I'm unable to make it due to my condition. I changed my RSVP to no.

    September 24, 2013

  • Debbie W

    so bummed, forgot I had plans tonight that I can't get out of, have fun and someone take great notes for me please :-)

    September 24, 2013

  • Vikki

    I thought I'd try again: Is anyone driving from the North Bay (Sonoma County or surrounding cities)?

    September 24, 2013

  • Ramoan L.

    I may have to sell my blood to get a ride, but I'll be there.

    September 24, 2013

  • Jatinderpal P.

    Is there a quick way to learn how to take good quality pictures of product?

    September 23, 2013

    • Chris T.

      Good question for tonight or ask in our Facebook group.

      September 24, 2013

  • Gail D.

    Where should we park? Will there be alot of available parking?

    Thanks!

    September 23, 2013

    • Chris T.

      There should be plenty of parking at this hour. Just go to the address and you'll see it.

      September 24, 2013

  • Robert F.

    HI Chris, I emailed last week, I cannot attend sadly. Since I am cancelling my attendance perhaps a stand by can take my place

    September 23, 2013

    • Chris T.

      No worries. Thanks for letting me know. I've cancelled your RSVP. Hopefully you can attend the next one.

      September 23, 2013

  • Farnaz A.

    Hi,
    Where is the location of meeting?
    Thank you

    September 23, 2013

    • Chris T.

      Address is in the announcement page - 2065 Hamilton Avenue, San Jose, CA

      September 23, 2013

  • Vikki

    Anyone driving from the North Bay?????

    September 23, 2013

  • Sherry G.

    Well the time has come and we are very excited about this meet up. eBay has come through with more space which we really appreciate. There may be more that want to attend but we have closed the RSVP for now. If you are not able to attend PLEASE change your RSVP now!!! That way if there are some that want to attend but cannot because we have closed the RSVP you would open up space for them.

    When you arrive on Tues. evening make sure to check in at the front desk to get your name tag first, then we will have some of our hostesses at the door to check your name off of the guest list.

    This should be another great meet up to meet the needs of our bay area sellers in whatever venue you are selling in.

    September 23, 2013

  • Gail D.

    Thanks for adding me in + my guest!! Looking forward to another great Ebay get together!

    September 22, 2013

  • Farnaz A.

    I see you increase the spot? Am I attend? I have 1 guest. how abut him? His name is Iman Mohsenzadegan.
    Thank you

    September 11, 2013

    • Mike

      Any news on the capacity expansion.

      September 12, 2013

    • Chris T.

      Just expanded.

      September 22, 2013

  • Mike

    Do you know if everyone on the waitlist will be able to attend and if it would be possible to go as "standby" if someone will not show up.

    September 12, 2013

    • Chris T.

      There is a strong likelihood that everyone on the waiting list right now will be able to get in. The problem is that folks don't usually change their RSVP until the day of. We're monitoring...

      September 13, 2013

    • Chris T.

      Just expanded capacity again. To all, check your own status.

      September 22, 2013

  • Paul K.

    Looks like my Wait list notice is now an RSVP Yes. Very Cool.
    Thank you for making extra space.
    (Or to the people who changed their RSVP)

    RSVP- Paul Knaack

    1 · September 22, 2013

    • Chris T.

      eBay expanded the capacity so it's thanks to them...although we keep pushing!

      September 22, 2013

  • Sherry G.

    The two names of my guests are Rich Gilson and Carolyn Gilson.

    September 13, 2013

  • Sherry G.

    Well the results are in "we have the largest Meet Up group AND we have waiting list for our meetings. This is good news and bad, for those who change their mind and will not attend, we really need you to cancel your RSVP PLEASE!! Now that we are larger and the space to hold our meetings is harder to find, we really need commitments from our members so no one is "left behind". It is such a shame that we wind up with empty chairs and people who wanted to be there are left out. So please be responsible and keep your commitment or change your status as soon as possible.

    3 · September 13, 2013

  • Linda E.

    I see that more spots opened up, since I became on the wait list. I see that others are able to bring guests, doesn't the wait list take priority?

    September 11, 2013

    • Chris T.

      Members and their guests are put into the waiting list if no spots are left. I am not sure what happens when a member who has a spot adds a guest that would be above the limit for the event. Does anyone know?

      September 11, 2013

  • Sharon P.

    My 2 guests are Sylvester Grisby and Cecelia Smith Philips

    September 10, 2013

    • Chris T.

      Sharon - please make sure you do a +2 with your RSVP.

      1 · September 10, 2013

    • Sharon P.

      I did already, thank you Chris!

      September 10, 2013

  • Chris T.

    We've just increased the capacity and are trying to increase it further pending more follow up from eBay.

    September 10, 2013

  • Billie V.

    I'd love to attend and bring a guest. I'm #7 on the wait list, but I would like to add my guest as #8. Could you please let me know if this is possible? Thanks.

    1 · September 9, 2013

    • Farnaz A.

      How can I do it? I just wrote his name here. Isn't it enough? Thank you

      September 9, 2013

    • Chris T.

      Farnaz - no, you need to do it. In the top right you should see "change your RSVP" - click on that and do a +1. I cannot manage all the replies in this thread and try and keep the list straight. It needs to be managed through our Meetup.com system so the waiting list is handled appropriately.

      September 10, 2013

  • Christine H.

    Will Ebay be making this presentation?

    September 10, 2013

    • Christine H.

      I appreciate the information sharing of other members but I am sure that Ebay has some really great information on this topic and I would love to hear their perspective on why things sell and why they don't.

      September 10, 2013

    • Sherry G.

      Good point Christine, we will see who is there from eBay and maybe you can pose that to them

      September 10, 2013

  • Henry L.

    Dear Event Coordinators, Will there be snacks and refreshments provided? I made the mistake of having a huge dinner prior to last meeting!

    September 10, 2013

    • Sherry G.

      Henry great question, we provide very light snacks so a huge dinner would work fine this time :) Christine is right anyone who would like to bring a light snack please contact me, we really appreciate it when our folks are willing to bring something for the group to share.

      September 10, 2013

    • Serena L.

      Sherry, I'm planning on bringing some snacks for our meetup.

      1 · September 10, 2013

  • Dinesh S.

    Wow, replied as soon as I got email and already on wait list. We need to fix this problem ASAP.

    September 9, 2013

    • Dinesh S.

      Thanks Nancy. Perhaps it is time to charge a (small) fee and have this meetup in one of the hotel venues which can accommodate more people. That is, if eBay or Paypal cannot provide a bigger meeting place for the growing and eager bay area seller community.

      September 9, 2013

    • Sherry G.

      Dinesh that would be a great thing to do, but unfortunately many say they are coming and then do not show up. If we have to pay for a meeting space,who would foot the bill if we don't collect enough money??

      September 10, 2013

  • Eve

    Hi, Im a power seller on ebay and I need to figure out how to trim the inventory or sell my stuff quicker. Thank you !

    1 · September 2, 2013

    • Viet P.

      Listing on Fixed Price with cheap price + Best Offer option + free shipping = Make sure you have some profit. Your stuff will go fast. Hope it helps

      September 10, 2013

    • Sherry G.

      Let us keep our messages here relative to the meet ups and post your questions on our Facebook page. This way we can keep the discussions going. We don't want to bombard all of the members with discussions here.

      September 10, 2013

  • Robert F.

    Hi, my question is : "Is it better to charge a little extra/more for the same item that another eBay seller is selling, but the other seller has less Positive Feedback than I do? (as I have more visibility in search engine) OR Is is better to charge a little less than another seller with more Positive Feedback ?

    September 9, 2013

    • Serena L.

      Robert, not all buyers solely base their buying decisions on price alone. They may look at a myriad of factors, including seller reputation, condition of item, speed of shipping, geography (related to shipping time), etc, in addition to shipping/item costs.

      September 10, 2013

    • Sherry G.

      Hi great question would you mind posting it on the Facebook page instead of here. Thank you so much.

      September 10, 2013

  • Sherry G.

    Hi, although your questions are so important and they are great questions would you all mind posting them on the Facebook group page. We want to keep this format to messages about our meetups and some other relative info. So please go to the facebook page to post these great questions.

    September 10, 2013

  • Viet P.

    I want to join the meeting with 1 guest

    September 9, 2013

    • Nancy N.

      Hi Viet, please add your guest to your RSVP and make sure both of you are on the list. Thanks!

      1 · September 10, 2013

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