Kevin P.

Location:

Silver Spring, MD

Member since:

September 17, 2013

What's your favorite part about UX?

Understanding what people really do, as opposed to what they say they will do, through observation and metrics. Identifying the underlying motivations and psychology that drive these behaviors so that organizations can provide a measurably better experience.

What do you hope to get out of this series?

I would like to meet other UX professionals in my area and learn some new things along the way.

Introduction

With 6 years of social science research experience, I currently work as a Senior UX Specialist at GEICO (ethnography, usability testing, journey mapping, survey analysis, IA, benchmarking, marketing, web metrics & corporate training).


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