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Frequently Asked Questions

1 What's a Meetup Organizer?

Each Meetup has an Organizer. They're the main contact for all of the Meetup's activities and goings-on. Organizers set the time and place for the Meetup to hold their meetings. In addition to that, Organizers can:


  • Email Meetup members


  • Create poll for members to vote in


  • Spread the word using custom Meetup signs, flyers, business cards and email


  • Select Assistant Organizers to help run the Meetup


  • Control membership by approving and removing members


  • Collect member dues and meeting fees

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2 Can I start a Meetup and be an Organizer?

Of course! To start your own Meetup, just click 'Start a Meetup' at the top of the page.



Click here for everything you ever wanted to know about starting and running a Meetup!


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3 Does Meetup cost any money?

Meetup doesn't charge you to create a Meetup account, join a Meetup, or attend meetings.


Instead, every Meetup is responsible for paying a monthly Fee billed to the Organizer. Most Organizers treat the fee like a restaurant tab, sharing the fee with the Meetup members by setting membership dues or charging at individual meetings.


There are currently 3 price plans:


  • $12 a month for 6 months (a single $72 charge)


  • $15 a month for 3 months (a single $45 charge)


  • $19 a month

And each plan has a 30-day money back guarantee.


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4 Can a Meetup have more than one Organizer?

Kinda. Each Meetup has a main Organizer. And the main Organizer can designate up to 20 Assistants Organizers to help them run the Meetup.



Assistant Organizers can:



  • Schedule new meetings


  • Edit existing meetings


  • Create and edit polls


  • Edit the Meetup's description


  • Email the Meetup members


  • Moderate the message board


  • Remove members


But they can't:



  • Change the Meetup's name or location


  • Pick the main Meetup photo


  • Change payment settings


  • Designate or remove other Assistant Organizers



Want to designate an Assistant Organizer?



  1. Go to your Meetup's home page and click 'Members'


  2. Click the 'Make Assistant Organizer' button next to the member you wish to designate


  3. Click YES

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5 I'm an Organizer. How do I change the name of my Meetup?


  1. Go to your Meetup's Welcome page


  2. Click 'Organizer Help and Tools' on the left side of the page


  3. Click the 'Settings' tab


  4. Click 'Edit & Learn more' next to "Meetup name:"


  5. Enter the new name and click SUBMIT


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6 I'm a Meetup Organizer. How do I customize everything else about my Meetup?

Click 'Organizer Help and Tools' on the left side of your Meetup's home page to access your controls:



'News' tab



  • Read the latest Meetup happenings



'Settings' tab



  • Change the name


  • Set the location


  • Describe the group


  • Upload a group photo


  • Make your Meetup public or private


  • Control who can join


  • And a lot more!


'Communicate' tab



  • Email your members


  • Create and view polls


  • Moderate your message board


  • Write a message to welcome new members


  • Add profile questions


  • Personalize your 'About Us' Page


'Meetings & Locations' tab



  • Add and manage meetings


  • Add and manage meeting locations


  • View past meetings and the Meetup's RSVP history


'Grow' tab



  • Create and print customized flyers, signs, invitations, and business cards


  • Post your meetings to Craigslist.org


  • Add Members


  • Invite Alert List Members


  • Personalize your 'About us' Page


  • Put Meetup links and logos on your sites


'Help' tab





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7 How do I schedule a meeting?

  1. Click 'Calendar' on the left side of your Meetup's home page


  2. Click 'Schedule a meeting'


  3. Fill in the meeting details and click 'Schedule Meeting'


Click here for everything you ever wanted to know about having a successful meeting!


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8 How do I edit a meeting?

  1. Click 'Calendar' on the left side of your Meetup's home page


  2. Click on the meeting you want to edit


  3. Click 'Edit this meeting'


  4. Make any necessary changes and click "Change Details"

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9 How do I cancel a meeting?

  1. Click 'Calendar' on the left side of your Meetup's home page


  2. Click on the meeting you want to cancel


  3. Click 'Cancel'

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10 How do I get members?

  1. Tell your friends and family. Use the 'Invite Friends' email tool to invite people to join your Meetup and attend meetings. Encourage them to pass your message on to others.


  2. Hang posters and flyers in your area (supermarkets, libraries, community noticeboards, laundromats, lampposts). Your Promote! section has customizable poster, flyer, sign, and business card templates you can use. Just click 'Promote!' on the left of your Meetup's Welcome page.


  3. Post links to your Meetup on other websites. Just click 'Promote!' on the left of your Meetup's Welcome page.


  4. Make your Meetup look exciting/attractive. Add a photo, write a great group description, and create a meeting. You can do all that by going to your Meetup and clicking 'Organizer Help and Tools' on the left.


  5. Ask fellow Organizers for ideas. The Organizer Forum was created by experienced Meetup Organizers to help others get started. If it's been done, you can learn about it here.


  6. Check out the 'Promoting Your Meetup' section of the The Organizer Center for even more great ideas.

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11 Can I remove a member from my Meetup?

Yes. Click 'Members' on the left side of your Meetup's home page, then 'Remove member' next to the person's name.

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12 How many Meetups can I run?

Organizers may lead up to three Meetups on an account with an active subscription.


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13 How do I turn on my Meetup's message boards?

  1. Go to http://www.meetup.com/ and log on to your account


  2. Go to the home page of the Meetup.


  3. Next to 'Messaging Settings', click 'Edit & learn more'


  4. Select 'Turn on my Meetup's Message Board'


  5. Click 'Submit'


Check out this page for visual instructions.

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14 How do I collect membership dues and/or meeting fees from Meetup members?

Different Organizers have different ways to collect monies from their members. For lots of information on those different ways, you should read this article:


The Lowdown on Meetup Group Fees, Member Dues and Event Fees



Please note: Meetup.com is not involved in the setting, collection, distribution, or management of these fees -- they're strictly a financial arrangement between the Organizer and members. Please see our Terms of Service for more



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15 How do I step down as Organizer?

  1. Visit your Account page


  2. Scroll down to the 'Meetup Group Memberships' section


  3. Click 'Step down as Organizer' next to the desired Meetup


  4. Select your successor's name from the member list and why you are stepping down


  5. Click NEXT


  6. Click FINISH


Meetup.com will invite the person you nominated to step forward, and we'll notify you as soon as he or she accepts. We encourage you to nominate a successor. Nominating a Meetup member for the Organizer position helps keep the Meetup healthy and growing.




Unable to select a successor?

Check the 'Step down without nominating a new Organizer' option. All Meetup Group members will be invited to volunteer for the Organizer position.




Stepping down because you're unsure how to run a Meetup Group?

Check out these help and advice resources before stepping down. They'll probably answer any organizing problems you have:



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16 How do I completely close down my Meetup?

There are two options for closing down a Meetup:


A. Simply step down as Organizer (this allows other members to step up and run the Meetup)


or


B. Remove all the members from the Meetup. Then have Meetup Support close it down



Click here for instructions on how to step down as Organizer



To have your Meetup completely closed down:


  1. Set the Meetup so it will not accept new members


  2. Change the name of the Meetup to something like,"CLOSING DOWN THIS MEETUP"


  3. Send a message to your Meetup members informing them of your intentions (i.e. closing down the Meetup). In your message, tell your members that they must remove themselves from the Meetup in order for it to be closed


  4. When you are the only member left in the Meetup, contact Meetup Support, and request it be closed down.


  5. If members don't remove themselves, you can always remove them by going to the Member page and clicking "Remove member from Meetup"


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Didn't find the answer you were looking for?

Click here to contact Meetup Support.