Re: [ia-14] Apologies

From: Chris P.
Sent on: Monday, February 9, 2009 7:06 PM
No worries. I'm sure it's happened to most everyone. I know I have.

That footer's actually from Meetup. So, the usability fail is not really on the writer, but then.... where would the warning go? It's likely that it's automatically added as it's being sent through their (Meetups) email server. If it were put in the top, it could potentially mess up the messages. Imagine having to see that block of text with every email you get from the list.

Maybe it's just good practice to look at your "To" field before hitting send. :-)

On Mon, Feb 9, 2009 at 1:07 PM, jcvaughan <[address removed]> wrote:
My apologies for Spamming the World with my response to Laura's job posting.  I thought I was replying only to Laura and did not hit "Reply All".  The email engine insisted on sending copies to everyone on the meetup list.  That's NOT how I like to do things. 
 
Unfortunately, Laura's disclaimer "Please Note: If you hit "REPLY", your message will be sent to everyone on this mailing list ([address removed])" appears as a footnote only at the very end of her message .... (Scroll down forever to find it)
 
And that's why we're ...  uhhhhh .... "usability experts".
 
 
 
 
----- Original Message -----
From: Laura
To: [address removed]
Sent: Thursday, January 29,[masked]:45 PM
Subject: [ia-14] Job: Customer Experience Architect and Analyst-NYC

My client in Midtown Manhattan's Customer Experience team is responsible for creating a world-class online experience for a leading global news analysis provider with a sophisticated, demanding and international audience. The team contributes to an ambitious online strategy with experience planning and customer insights, and executes on the strategy with information architecture, interaction design and visual design.

The Experience Architect and Analyst plays a key role on the team in guiding the way that key projects take shape. This role requires strong quantitative analytical and wire-framing capabilities.  We are looking for a skilled practitioner with a high level of enthusiasm for our brand and caring for customer experience practice, who will define quantitative analytics studies, analyse data, and create effective, attractive and intuitive user interfaces.

The Experience Architect and Analyst works with editorial and product teams to understand business goals and with designers and developers to guide the prototyping and implementation process.

Projects include web sites, applications, products and services for other delivery platforms.

This position may require travel to London once per quarter, on average.

Key accountabilities 

?         Gather business requirements

?         Oversee the design  and execution of quantitative research, including web statistics and surveys

?         Help create and prioritize web statistics analysis for user experience, including integration with our user feedback  collection and survey tools (OpinionLab and iPerceptions)

?         Help refine the customer experience processes and practices

?         Translate strategic themes, user research results and competitive research results into tactical designs

?         Develop interaction flows, wire frames and schematic designs

?         Advocate for and champion user experience

?         Maintain and share awareness of industry trends and new technologies and explore those that would benefit the business and the audience


Skills and capabilities profile

Education and training

?         Bachelor's degree required, master's degree desirable

?         Degree or study in information architecture or design, human-computer interaction (HCI), information design, or a related field

?         Active, current participation in relevant professional training (classes, industry conferences)

?         A plus: Study in statistics

Previous work experience

?         Minimum 4 to 6 years of experience as an information architect, analyst or similar role

?         One or more years of experience designing and executing quantitative user studies (web analytics, polls/surveys)

?         Experience analysing quantitative data and translating it into actionable information

?         Demonstrated ability to produce user-centred solutions as evidenced by a portfolio or samples of work

?         Proven experience creating successful, large-scale, consumer-facing sites

?         Experience in gathering and documenting requirements for web-based and digital products

?         Proven experience in working collaboratively with cross-functional teams

?         Familiarity with technical issues around web development and ability to work constructively with development teams

?         A plus: Experience designing news sites

?         A plus: Experience with research or design in social media, or with mobile design

?         A plus: Experience with CMS migration

?         A plus: Consulting or agency experience

?         A plus: High-end IT experience (e.g. Google, IBM, Microsoft)

?         A plus: Teaching UCD-related courses or programs

?         A plus: Experience applying CX methodologies in an Agile development process

Laura Hunter

Vivid Resources

office[masked]

cell[masked]

fax-[masked]

[address removed]

www.vividresources.com

What lies behind us and what lies before us are tiny matters compared to what lies within us.

Ralph Waldo Emerson





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Please Note: If you hit "REPLY", your message will be sent to everyone on this mailing list ([address removed])
This message was sent by Laura ([address removed]) from The New York City Information Architecture Meetup Group.
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Meetup Support: [address removed]
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--
Please Note: If you hit "REPLY", your message will be sent to everyone on this mailing list ([address removed])
This message was sent by jcvaughan ([address removed]) from The New York City Information Architecture Meetup Group.
To learn more about jcvaughan, visit his/her member profile
To unsubscribe or to update your mailing list settings, click here

Meetup Support: [address removed]
632 Broadway, New York, NY 10012 USA



--
Chris Pall?
Online Experience Professional
[address removed]
http://www.linkedin.com/in/chrispalle
http://www.twitter.com/chrispalle
AIM: chrispalle
gTalk: chris.palle
TokBox: http://tokbox/TheUXWorkshop


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