The Customer Experience Revolution: Ask, Watch and Listen with Sean Van Tyne

Join us at Cross Campus on Thursday, Feb. 21. when author and speaker Sean Van Tyne shares his perspective on the Customer Experience revolution.

Sean Van Tyne is the co-author of The Customer Experience Revolution and the User Experience Director at FICO, the global leader for predictive analytics solutions, where he provides leadership for teams across the United States, Europe and Asia. Mr. Van Tyne is a sought-after speaker, moderator and facilitator on such topics as customer experience, leadership, and experience design strategies. He is the President of the Customer Experience Special Interest Group; founding board member of the Customer Experience Institute; and an advisor on numerous professional and corporate boards.

We are fortunate that Sean Van Tyne will be having a book signing at the end of the event. Although, his co-author Jeofrey Bean won't be able to attend. If you like, you can order your book now so it arrives in time or you can purchase one at the event for $19.95. You can order your book in advance from:

Amazon >>

or

Brigantine Media (bulk discounts) >>

This is also your chance to revisit our host, Cross Campus --, a state of the art 11,000 square foot engine of creativity and innovation located in the heart of Santa Monica. The goal of Cross Campus is to inspire creative collisions through space design, learning platforms, and extraordinary events, fostering member-driven collaboration that ultimately leads to game changing ideas and enterprises. For information about becoming a Cross Campus member, review their various plans.

AGENDA

7:00 - Registration

7:05 - Food & beverages provided by DIRECTV’s Digital Innovation Lab

7:30 - Community announcements & speaker introduction

7:35 - Neysa Pelletier to introduce DIRECTV Digital Innovation Lab

7:40 - Presentation

8:30 - Q&A

8:40 - Book signing (order your book now!)

After party at the Bodega Wine Bar, 814 Broadway Street, Santa Monica

Street parking is available and to see real-time available parking areas use "Park Me": http://tinyurl.com/Cross-Campus-Park-Me

Event Hashtags: #CXRevolution, #LAUX, @Sean_Van_Tyne, @LAUXmeetup

Sponsor hashtags: @CrossCampusLA & @we_ideate (DIRECTV Digital Innovation Lab)

The event space has been kindly donated by Cross Campus.

 


Food and beverages have been provided by DIRECTV Digital Innovation Lab.

 

 

Sean Van Tyne -> Customer Experience Revolution: Ask, Watch & Listen on 2/21 @Sean_Van_Tyne @CrossCampusLA @we_ideate

Join or login to comment.

  • Jason G.

    Thanks so much Sean. The video recording of the presentation is now available on our Vimeo channel. It's higher quality than the streamed version on our YouTube channel. Here's the link > http://vimeo.com/60866382

    1 · March 1, 2013

  • Sean Van T.

    it was my pleasure to be a part of this exciting group

    2 · March 1, 2013

  • Crystal Ehrlich, UX D.

    Big thanks to Gavin Burnett, Cherry Davis, Brian Clayton and Noel Saw for posting great photos of the Sean Van Tyne event! -->> http://www.meetup.com/ia-55/photos/all_photos/?photoAlbumId=13288672

    1 · March 1, 2013

  • Crystal Ehrlich, UX D.

    For those of you interested in Neysa Pelletier impressive presentation about DIRECTV Digital Innovation Lab, the .pdf file can be found here >> http://files.meetup.com/482087/Dlab_Overview.pdf

    1 · March 1, 2013

  • Crystal Ehrlich, UX D.

    Hi Folks, The ratings for the Sean Van Tyne event were exceptionally high. I'm thrilled that the great majority of you who attended really enjoyed Sean's talk. You can find his PowerPoint presentation here --> http://files.meetup.com/482087/LAUX_SVT.pptx

    1 · March 1, 2013

  • Steve G.

    EXCELLENT event!!!

    February 22, 2013

  • Crystal Ehrlich, UX D.

    We will be tweeting out the link to the presentation after the event. Stay tuned. Also, don't forget there is a book signing tonight.

    February 21, 2013

    • Rana J.

      Thank you so much

      February 22, 2013

  • Sonya L.

    Very informative, great slides and best of all, great speaker!

    February 22, 2013

  • Sierra K.

    Another goodie:

    Google and Semi Permanent are hosting a UX workshop. Apply here: http://plus20.co/

    1 · February 22, 2013

  • Sierra K.

    Great meeting you all last night! Going to SXSW? Huge is having a web development workshop for non-developers. Free. http://www.sxsw.hugeinc.com/web-development-intensive-austin-2013.html.

    February 22, 2013

  • Florence Z.

    It was really awesome! The presentation was very helpful! This is a great event!

    February 22, 2013

  • Paul L.

    Great speaker, great venue

    February 21, 2013

  • Paul L.

    Had a great time! Didn't get a chance to stick around at the end but looking forward to the next meetup!

    February 21, 2013

  • Carter De A.

    Really cool meetup with a great topic, speaker, and venue.

    February 21, 2013

  • Stephanie H.

    My sincerest apologies for not being able to make it tonight. Alas. :(

    February 21, 2013

  • malcolm

    Maybe. Malcolm Meetup.com/NLP-LA

    February 21, 2013

  • Rhett K.

    Plans changed. I was so hoping to make it. Maybe next time. Have fun everyone one. I want to hear all about it.

    February 21, 2013

  • A former member
    A former member

    Conflicts with Project Management Institute meeting

    February 21, 2013

  • Sonya L.

    I'll be in Santa Monica but will be driving back to Pasadena afterwards. If anyone wants a ride home, let me know!

    February 21, 2013

  • Rhett K.

    I am looking to carpool from OC if anyone is coming from or passing thru on their way up. I am a good navigator, can help pay for parking or gas, and am entertaining in the car, lol. I live in Irvine but could meet almost anywhere in OC like Newport, Costa Mesa, or Santa Ana. Just let me know. Thanks.
    Rhett, UIUX, IT Sys Admin

    February 21, 2013

  • Alexander L.

    Bummer! Can't make it out tonight. Looked so good!

    February 21, 2013

  • TJ L.

    see you all Thursday

    February 20, 2013

  • Rory H.

    Experienced Web/Graphic Designer from London now living in LA

    February 20, 2013

  • Rhett K.

    Hoping to make it up. If not I will cnx to free up a spot it that is an issue. Rhett, UIUX, IT Sys Admin.

    February 19, 2013

  • Sean Van T.

    Looking forward to the event!

    February 12, 2013

  • Luke S.

    Can't wait!

    February 11, 2013

  • Paolo P.

    Awesome! Thank you for this Crystal!

    February 11, 2013

  • Esther K.

    Can't wait to meet all the people at this event.
    I'm representing Directv's Talent Acquisition team for anyone who would like to just network for future opportunities.
    [masked]

    February 11, 2013

  • Sierra K.

    Filter will be there.

    February 8, 2013

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