Re: [ia-55] Online Chat vendor

From: Aaron Y.
Sent on: Wednesday, March 14, 2012 4:52 PM
I got a SnapEngage plan as part of a bundle I bought:
Looks pretty solid.

-Aaron

On Wed, Mar 14, 2012 at 4:46 PM, Stuart Silverstein <[address removed]> wrote:
Liveperson is good and is a standard goto, but I really like Activa. It allows the CSR's to do some really cool note taking and integrates nicely with some CRM's so they have all the data in one place. 

Stuart Silverstein
User Experience Strategist

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T  [masked] x 801  | C [masked]
AIM  stupac5973  | JABBER/YAHOO/MSN stupac5973@gmail. com

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On Mar 14, 2012, at 4:14 PM, Dylan wrote:

Amy, 

I've worked with these guys in the past:

Dylan


On Mar 14, 2012, at 4:05 PM, Amy Li wrote:

Does anyone know a good online chat vendor? Recommended "chat" functionality to a client to improve their sign up and customer service experience. They want to know if we can recommend a couple good vendors for "online chat" functionality.
 
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Amy Li
UX Creative Director
UX :: Design :: Technology
meidesign.net  || @meidesign || linkedin.com/in/meidesign

Founderiheartsuperkid.com || Director, humanityplus.org

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Dylan Campbell
Highlander Solutions
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skype: highlandersolutions
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