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Re: [ia-55] So whose job is it to take notes during a UX review?

From: Jeff H.
Sent on: Wednesday, March 21, 2012 12:04 AM
To follow on what some others have said, this question is less about assigning the task of notes to individuals and more about working on basic meeting fundamentals. My first lesson when I scheduled a meeting with a seasoned professional who declined it was his response: "I don't accept a meeting without clear objectives and an agenda."

As creative professionals, we tend not to focus so much on the process fluff that goes along with good execution, but it's important to remember these things which are best practices precisely because they save everyone's time. I've been to a lot of reviews that haven't accomplished a whole lot purely for lack of organization (I'm not saying that's the case here).

In the end, meetings have objectives, an agenda and clearly defined roles for the meeting, regardless of what the person's role is outside of the meeting. In order to get proper buy-in on these roles, if you haven't operated like this with those people before, you'll want to get agreement on the role assignment and stated role responsibilities prior to the meeting, without which you need to find someone else who will.

For notes, assign a scribe and tell them exactly the kind of notes you expect to receive at the end of the meeting.

If you don't have this luxury and you're presenting during the meeting, be more copious on a whiteboard or those big post-it notes that stick to walls.  Doing this will also force tacit agreement because everyone will see what it is you're writing, and if you thinks it's contentious, go ahead and ask for consensus on what you wrote before moving on.

Jeff Hoffer
Creator of http://Poll.Do
(310)[masked]


On Mar 20, 2012, at 9:45 PM, G <[address removed]> wrote:

Two things::

1. When I mentioned review - I meant internal casual reviews as well as formal presentations. In my experience, since the UX person is persenting, the note-taking is so limited and vague. I, personally tend to work well with PMs who take notes as well, just to double check each other, but then there is always an argument that UX person should take UX notes since they own this part of the project. I just wanted to see how others handle these "minor" issues.

2. I would like to apologize to the group as whole for some of the more ignorant words I chose in my original post here. I think this is a group of fine professionals, and I definitely don't want to be the one to lower the standards by being insensitive to other people's issues. I think I (and perhaps the rest of the group as well) should be more sensitive of the audience we are addressing. Because that is what makes a UXer a UXer :-)

Thanks again for all your responses!


From: will jessup <[address removed]>
To: [address removed]
Sent: Tuesday, March 20,[masked]:34 PM
Subject: Re: [ia-55] So whose job is it to take notes during a UX review?

Define "review". It could mean very different things in different organizations. 

In general a team's goal should be to write down as little as possible and create as few artifacts as possible. 

Will 

On Tue, Mar 20, 2012 at 3:54 PM, G <[address removed]> wrote:
the UX Designer's or PM's.

... and if you all think this is a totally retarded question, then you can just ignore it altogether. I understand.




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Will Jessup
Managing Member
[masked]

Citrusbyte | Modern Web Development
www.citrusbyte.com




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Please Note: If you hit "REPLY", your message will be sent to everyone on this mailing list ([address removed])
This message was sent by G ([address removed]) from The Los Angeles User Experience Meetup.
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