Re: [ia-55] Re: Usability testing tool recos?

From: Yossi
Sent on: Wednesday, October 10, 2012 8:20 AM
So I haven't used Morae for this, but I've been able to pull off something similar to what you're describing (though I was sharing not a face-cam but a view of a mobile phone). Here's how I did it:

- Silverback for screenrecording (I'm sure Morae would work just as well)
- Two different screen-sharing programs (Adobe Connect and something proprietary my company uses)
- An external monitor attached to the laptop we were using
- An external webcam with its own recording software

The user could only see the laptop screen. The other screen had a window showing the webcam view. Webcam was pointed at the user's face and picked up the audio. Screensharer 1 shared the screenview the user saw; screensharer 2 shared the webcam view and the audio.

it's hacky but it works. Make sure you have plenty of RAM and do several dry runs with a checklist! Lots of moving parts and buttons you need to remember to click.


On 10 October[masked]:19, Alexis Antonelli Morris <[address removed]> wrote:
I've used Morae for this too. Some clients were remote and although the IT person set up the remote viewing it was done through Morae. If that can't be sorted out I guess I would use Morae plus WebEx or GoToMeeting.

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